Article 43

 

Saturday, September 04, 2004

Welcome

Welcome to article43.com - a memorial to the layed off workers of (PRE SBC MERGER) AT&T, and the disappearing MIDDLE CLASS citizens of America. It is NOT endorsed or affiliated with AT&T or the CWA in any way.

In addition to INFORMATION, resources and opinion for former AT&T workers DEALING WITH the EFFECTS OF LAYOFF and looking for meaningful employment, some articles here are meant to bring into awareness the LARGER PICTURE of corporate dominance of the UNITED STATES’ political and economic policies which brazenly DISREGARDS, disrespects and EXPLOITS worker, citizen and HUMAN RIGHTS under masks like FREE TRADE and the PATRIOT ACT - resulting in a return to a society of very rich and very poor dominated by a few very rich and powerful - whose voices are anything but - for the people. If left UNCHALLENGED, the self-serving interests of those in control may result in the end of DEMOCRACY, the end of the middle class, irreversible ENVIRONMENTAL damage to the planet, and widespread global poverty brought on by exploitation and supression of the voices of common people EVERYWHERE, while the United States turns into a REINCARNATION of the ROMAN EMPIRE.  Author Thom Hartmann shares some history and outlines some basic steps to return our country to “The People” in his two articles TEN STEPS TO RETURN TO DEMOCRACY and SAVING THE MIDDLE CLASS. I support CERNIG’S idea for a new POLITICAL MOVEMENT - if not a revolution to cleanse our country of the filth ruling it - as we EVOLVE into a GLOBAL community - assuming we learn the THE LESSONS OF OUR TIME and don’t DESTROY CIVILIZATION first.

Everything here can be viewed anonymously.  Inserting or commenting on articles requires a free user account (for former AT&T employees) with name and email address stored locally.  Standard WEB LOGS of non-personal info like IP and pages visited are not shared with anyone, rotated every seven days, and only used for internal troubleshooting web server and internet line problems. None of it is for trade, sale, or given away, and donations are not solicited.

Per U.S.C. COPYRIGHT LAW - TITLE 17, SECTION 107, this not-for-profit site may reproduce copyrighted material not specifically authorized by the copyright owner. Such articles will either have a web link to the source, home page, and/or show credit to the author.  If yours is here and you have a problem with that, send me an EMAIL, and I’ll take it off. Stuff I wrote carries a CREATIVE COMMONS LICENSE permitting non-commercial sharing. In addition, this site’s owner forbids insertion and injecting data of any kind - especially advertisements - into ours by any person or entity.  Should you see a commercial ad that looks like it’s from here, please report it by sending me a tcpdump and/or screenshot in an EMAIL, then READ UP about how the PARTNERING OF INTERNET SERVICE PROVIDERS and companies like NEBUAD are DESTROYING INTERNET PRIVACY

Resumes of layed off AT&T workers are posted for free HERE.

Information on the Pension Class Action Lawsuit against AT&T is HERE.  More pension-related articles are HERE.

Links to some Telecom companies’ career pages are HERE.

Click HERE to learn a little about Article 43 and why I loathe the CWA.
Click HERE or HERE to learn what the CWA did when given a chance to do the right thing.
Click HERE for a glimpse of undemocratic and hypocritical CWA practices.
Click HERE for an article on Corporate Unionism.
Click HERE for an article of AFL-CIO’s undemocratic history.

If you’re looking for telco nostalgia, you won’t find it here.  Check out THE CENTRAL OFFICE, BELL SYSTEM MEMORIAL, MUSEUM OF COMMUNICATIONS, TELEPHONE TRIBUTE, and THE READING WORKS websites instead.

This site can disappear anytime if I run out of money to pay for luxuries like health care or internet service.

Discernment of truth is left to the reader - whose encouraged to seek as much information as possible, from as many different sources as possible - and pass them through his/her own filters - before considering how much truth is contained here, or elsewhere.

...the Devil is just one man with a plan, but evil, true evil, is a collaboration of men…
- Fox Mulder, X Files

Today my country, your country and the Earth face a corporate holocaust against human and Earthly rights. I call their efforts a holocaust because when giant corporations wield human rights backed by constitutions and the law (and therefore enforced by police, the courts, and armed forces) and sanctioned by cultural norms, the rights of people, other species and the Earth are annihilated.
- Richard L. Grossman

Our lives begin to end the day we become silent about things that matter.
- Martin Luther King Jr

Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety.
- Benjamin Franklin

If we do not hang together, we will surely hang separately.
- Benjamin Franklin

Solidarity has always been key to political and economic advance by working families, and it is key to mastering the politics of globalization.
- Thomas Palley

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Friday, September 05, 2008

Why We Were Falsely Arreste

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By Amy Goodman
Truthdig
September 3, 2008

ST. PAUL, Minn.Government crackdowns on journalists are a true threat to democracy. As the Republican National Convention meets in St. Paul, Minn., this week, police are systematically targeting journalists. I was arrested with my two colleagues, דDemocracy Now! producers Sharif Abdel Kouddous and Nicole Salazar, while reporting on the first day of the RNC. I have been wrongly charged with a misdemeanor. My co-workers, who were simply reporting, may be charged with felony riot.

The Democratic and Republican national conventions have become very expensive and protracted acts of political theater, essentially four-day-long advertisements for the major presidential candidates. Outside the fences, they have become major gatherings for grass-roots movementsfor people to come, amidst the banners, bunting, flags and confetti, to express the rights enumerated in the Constitution/s First Amendment: Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press, or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

Behind all the patriotic hyperbole that accompanies the conventions, and the thousands of journalists and media workers who arrive to cover the staged events, there are serious violations of the basic right of freedom of the press. Here on the streets of St. Paul, the press is free to report on the official proceedings of the RNC, but not to report on the police violence and mass arrests directed at those who have come to petition their government, to protest.

It was Labor Day, and there was an anti-war march, with a huge turnout, with local families, students, veterans and people from around the country gathered to oppose the war. The protesters greatly outnumbered the Republican delegates.

There was a positive, festive feeling, coupled with a growing anxiety about the course that Hurricane Gustav was taking, and whether New Orleans would be devastated anew. Later in the day, there was a splinter march. The policeclad in full body armor, with helmets, face shields, batons and canisters of pepper sprayחcharged. They forced marchers, onlookers and working journalists into a nearby parking lot, then surrounded the people and began handcuffing them.

Nicole was videotaping. Her tape of her own violent arrest is chilling. Police in riot gear charged her, yelling, Get down on your face.Ӕ You hear her voice, clearly and repeatedly announcing Press! Press! Where are we supposed to go?Ӕ She was trapped between parked cars. The camera drops to the pavement amidst Nicoles screams of pain. Her face was smashed into the pavement, and she was bleeding from the nose, with the heavy officer with a boot or knee on her back. Another officer was pulling on her leg. Sharif was thrown up against the wall and kicked in the chest, and he was bleeding from his arm.

I was at the Xcel Center on the convention floor, interviewing delegates. I had just made it to the Minnesota delegation when I got a call on my cell phone with news that Sharif and Nicole were being bloody arrested, in every sense. Filmmaker Rick Rowley of Big Noise Films and I raced on foot to the scene. Out of breath, we arrived at the parking lot. I went up to the line of riot police and asked to speak to a commanding officer, saying that they had arrested accredited journalists.

Within seconds, they grabbed me, pulled me behind the police line and forcibly twisted my arms behind my back and handcuffed me, the rigid plastic cuffs digging into my wrists. I saw Sharif, his arm bloody, his credentials hanging from his neck. I repeated we were accredited journalists, whereupon a Secret Service agent came over and ripped my convention credential from my neck. I was taken to the St. Paul police garage where cages were set up for protesters. I was charged with obstruction of a peace officer. Nicole and Sharif were taken to jail, facing riot charges.

The attack on and arrest of me and the Democracy Now! producers was not an isolated event. A video group called I-Witness Video was raided two days earlier. Another video documentary group, the Glass Bead Collective, was detained, with its computers and video cameras confiscated. On Wednesday, I-Witness Video was again raided, forced out of its office location. When I asked St. Paul Police Chief John Harrington how reporters are to operate in this atmosphere, he suggested, “By embedding reporters in our mobile field force.”

On Monday night, hours after we were arrested, after much public outcry, Nicole, Sharif and I were released. That was our Labor Day. It’s all in a days work.

Amy Goodman is the host of Democracy Now!, a daily international TV/radio news hour airing on more than 700 stations in North America.

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Posted by Stevie on 09/05/08 •
Section Dying America
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Thursday, September 04, 2008

Happy 4th Birthday Article 43

Article 43 officially turns four years old today. It’s FIRST POST was Sep 4, 2004.

I started off writing about my experience as a NEW CWA MEMBER, then reporting and opinioning on middle-aged, middle-class telecom techies dealing with LAYOFF AND OUTSOURCING as a result of this country’s ATTACK ON IT’S MIDDLE CLASS.

It EXPANDED to threads that tie it together with UNTOLD, unrealized POLICIES of the United States, LEADING US all down a DARK PATH.

Today I ASCRIBE to radical views and CONSPIRACY THEORIES of an AMERICAN LED new world order, COLLAPSE of the United States’ ECONOMY, and the RISE OF CHINA as the dominant world power, along with deep beliefs that RELIGION and politics need to give way to a MORE SPIRITUAL way of living, before the ultimate religious BATTLE does us ALL in.

Over 1,500 articles of THINGS TO THINK ABOUT

If financially possible, this site will celibrate it’s fifth birthday this time next year.

Posted by Stevie on 09/04/08 •
Section Personal
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Wednesday, September 03, 2008

Where Hot IT Jobs Are Going

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How To Keep Your Tech Career Afloat
As outsourcing and downsizing continue, find out what skills and certifications will make you an IT survivor

By Leon Erlanger
IDG News Service
September 2, 2008

Anyone who has worked in IT for more than five minutes knows that the field has been in a dramatic transformation for the past 10 years, invading and conquering other organizational domains such as communications and security, while also wrestling with the new issues that technology has wrought such as employee mobility. In most organizations, IT has had to transform itself from a bunch of techies installing and troubleshooting equipment to a key enabler of business strategy and competitiveness.

Throughout, OUTSOURCING AND OFFSHORING [and PURE GREED ed] have shaken the foundations of IT, making some wonder at times if they have a role in their organization at all. And those who work in outsourcing companies also have to figure out what their role is when they are supporting a variety of clients.

What do all these changes mean for the typical IT employee today? What skills should an IT staffer be nurturing to enhance his or her career in a changing market? From InfoWorld’s research, it’s clear that IT staff need to bolster their skills and certifications in three key categories: technology, process, and business skills.

The essential technology skills for IT staff

Despite all the changes the profession has gone through as it has become intertwined with the business, IT is still about technology at its core. Today, several technologies stand out as enticing career opportunities due to their complexity and the shortage of IT expertise around them. Four stand out in particular: virtualization, unified communications, wireless, and modern application development.

Virtualization. In the rush to consolidate operations and reduce IT capital costs, VIRTUALIZATION HAS TAKEN OFF, particularly server virtualization.

But the introduction of virtualization to reduce hardware and energy usage has brought in a new challenge: how to manage the virtual environment. “Virtual machines are so easy to develop and so difficult to manage,” says Mike Walsh, a product manager for Global Knowledge, an IT and business training organization. “If you’re creating virtual machines that can be moved all around physical servers, updated or not, documented or not, protected or not, how in the world do you manage it all? You can have a single physical server running dozens of different operating systems, including a legacy application on an old version of NT. It’s very challenging.”

As DEMAND FOR VIRTUALIZATION SKILLS INCREASES, training and certification programs from both independent trainers and virtualization vendors are starting to appear for virtualization management. Although such training is useful, the best way to enhance your virtualization career, experts say, is to get real-world training on the job, especially through a large virtualization project.

Unified communications. Another emerging hot technology is UNIFIED COMMUNICATIONS, which involves the merging of voice and data networks through technologies such as VoIP (Voice over IP). A Cisco-sponsored report found that 57 percent of companies expected to require additional IP telephony skills in the near future. A recent Forrester report cites unified communications specialists as one of the top growth areas in IT organizations, requiring expertise with networking, user devices, and collaboration applications. “We always thought of networking, server, administration, and application administration as different disciplines. But with categories like unified communications, they’re all merging,” says Kimberly Lanzo-Russo, a director of Microsoft-related training at Global Knowledge.

SECURITY IN VOIP IS HUGE,” Walsh says. “Today if you want to talk about something involving sensitive information, you typically don’t send an e-mail, you pick up the phone so that there’s nothing left on the screen, no record, nothing intercepted. Unfortunately, however, it’s not all that difficult to put a tap on VoIP calls so that you capture any call in which, for example, the word merger’ is said.”

To a large extent, VoIP security expertise is about knowing how to set up the right controls, policies, procedures, and enforcement mechanisms. The SANS Institute and InfoSec Institute are among those that offer courses on VoIP security.

Hard core networking skills are also crucial when it comes to VoIP and unified communications deployment. “You not only need to know about IP protocols and all that technical networking knowledge, you also need to understand how to layer all these other services on it without breaking anything,” says Jeanne Beliveau-Dunn, general manager for Cisco Systems’ training group.

Wireless. Wireless networking and related security issues are also hot. The Cisco-sponsored research report found that 59 percent of surveyed organizations were planning on recruiting additional wireless skills.

“We see a huge shortage of real wireless expertise,” Beliveau-Dunn says. “Wireless is now a standard part of any network, but you have to understand things about RF [the radiofrequency spectrum], time, distance, and physical space that go beyond typical network expertise. There are so many different wireless security protocols to understand and you have to integrate them with your other security.”

Demand has exploded as wireless has increasingly become a mainstream technology. “We see lots of customers who are building new buildings getting a wireless network up fast instead of rewiring the whole building, and we see a lot of the public sector investing in wireless mesh,” Beliveau-Dunn says.

Also in demand are IT staff skills in carrier-based wireless and cellular technologies, says Global Knowledge’s Walsh.

Modern app dev. For internal and Web application development, Java skills remain in high demand. “An increasing number of end user enterprise apps are written in Java,” says Cushing Anderson, an IDC analyst. But Java skills alone won’t cut it, he says: “You still need the structured back end. You need to be able to writein Oracle or SAP’s development app.”

But Java isn’t the only hot app dev skill to have. In the last few years, there’s been a surge in employers that assess candidates on their C# and ASP.Net skills. “From what we see, .Net is definitely hitting its stride,” says Randy Kraemer, product manager for content strategy at Brainbench, a firm that does IT employee screening. “In the past, Unix, Linux, and Java had much higher rankings.”

Kraemer also sees a big interest in anything related to Web 2.0. AJAX is an obvious hot spot, and Kraemer sees increasing importance of Ruby. These Web 2.0 technologies are in demand because “every site wants to have some sort of social interaction,” he says.

Aside from the typical Microsoft and other vendor app dev certifications, IT developers should consider entering programming competitions such as those sponsored by Topcoder. “People who come off Topcoder with top positioning are likely to get offers of various kinds,” says Diane Morello, a Gartner researcher.

The importance of multiple skills. Having an in-demand skill is certainly good for your career, but it’s not enough for the long term. Companies are increasingly looking for cross-functional expertise. “The ability to make systems work together has become more important than ever before,” says IDC’s Anderson. “You can be a Cisco guy, but you’ll be more valuable if you can optimize Cisco routing tables with your company’s SAP financial applications. It shows you recognize how your piece fits in the broader circle of the organization.” That might mean a combination of higher-level Cisco certifications with those of an SAP administrator. Unified communications and wireless obviously cross disciplines as well.

Crossing disciplines requires a firm expertise in the basics. “If you’re a networking person who really understands connectivity, routing, and how networks really work, you’ll be much more useful for a cross-disciplinary project than someone who knows just how to configure a specific router,” says Global Knowledge’s Walsh.

“We find that people are more likely than before to get several different certifications and that customers look at new technologies in an integrated fashion. You can’t just know one area and not another,” concurs Cisco’s Beliveau-Dunn. That’s why Cisco has started to embed security, wireless, and quality of service for voice in its CCNA, CCNP, and CCIE certifications in addition to offering speciality certifications for security, wireless, and voice. “Unlike five years ago, today, you have to start with all this on Day 1.”

The essential process skills for IT

New technology skills are important, but having just technology skills will get you only so far. As IT gets more involved with massive projects such as corporate telephony systems, and with integrating new technologies that affect directly how business processes operate, project management and process skills are increasingly taking center stage.

“In IT today, just about everything is project work,” says Kirsten Lora, a business training director at Global Knowledge. The exceptions are mundane, operational jobs such as backup.” Concurs her colleague Walsh, “It’s like a military campaign and requires tremendous project management skills.”

Trainers recommended five key process-oriented certifications that career-minded IT staff should consider getting: PMP or CAPM, ITIL, CBAP, ISO 20000, and COBIT.

The Project Management Institute’s Project Management Professional (PMP) credential requires three to five years of direct project management experience just to get in the door. For those who don’t have the requisite experience, the Certified Associate in Project Management (CAPM) is a good start, indicating that you have a fundamental knowledge of project management principals as defined by the PMI and can be a valuable contributor to a project team as a subject matter expert, liaison, or coordinator.

With companies struggling to run IT more like a service organization aligned to company business objectives, ITIL is the third key process-oriented certification to get. “For people looking at career paths, ITIL is where MANY IT ORGANIZATIONS ARE HEADED,” says Global Knowledge’s Lora. She suggests starting with the foundation-level training to become familiar with ITIL principles and the organizational attitude involved. “If you’re going to join a business that is using ITIL, you really have to understand the culture.” Even if your business isn’t doing ITIL, Lora says the training adds to your marketability if you’re considering a career change. “We’re seeing ITIL pop up in state government, hospitals, finance, systems integrators, the federal government, utilities, and so on.”

The ability to effectively collect, define, and manage customer requirements are especially valuable skills in project management. “I’ve seen more deployments fail because people didn’t know how to gather customer requirements,” Walsh says. “You might roll out a new IP PBX with all kinds of cool new features, and then the customer says, ёDidn’t you know we needed such and such features to handle customer transfers, etc.? They were on the old PBX. Bring it back.’”

A certification that is especially useful for gaining skills in gathering customer requirements is the International Institute of Business Analysts’ Certified Business Analysis Professional (CBAP), Lora says. The CBAP requires five years of business analysis experience, but you can often get credit for many aspects of your IT project management.

Knowing HOW TO MEASURE RISK AND SUCCESS effectively is also a process skill in demand. “For that, you’re looking at ISO 20000 or COBIT training,” Lora says. ISO 20000 is an international standard for delivery of IT services based on customer requirements, and COBIT is a set of best practices for IT management.

The essential business skills for IT

The third set of critical skills for IT—business skills—are increasingly important. Many of these are people-oriented skills. In fact a 2007 Microsoft-commissioned survey of 500 U.K.-based board-level executives found that 61 percent said that interpersonal and teamwork skills were more important than IT skills.

According to BrainBench’s Kraemer, English and business communications skills are among his firm’s most popular courses. The reason: “Companies want to know if this person can communicate in the office place.”

In recognition of the need for people-oriented business skills, technical certification courses have started incorporating these types of skills in the curriculum as well. “Our CCDE (Cisco Certified Design Engineer) certification not only certifies technical skills but your ability to respond to an RFP for a business need and present your decision, including how the technology translates to the business problem and why you made the choices you made, and defend that in front of a panel of experts,” says Cisco’s Beliveau-Dunn.

But in-demand business skills are not limited to people-oriented ones. Some business-analysis skills are also in demand. One is understanding regulatory and compliance issues. Another is the ability to do portfolio analysis, to understand the right mix of capabilities for the business context. “IT modernization is about taking a look at what the portfolio is looking for and recognizing ways to shrink it down,” says Gartner’s Morello. “You need more sophisticated business insight to do this.”

That business insight is critical to succeed in IT’s ultimate purpose: helping the business do better. “Your ability to articulate the value proposition of technology to the business your company is trying to deliver is critical,” says IDC’s Anderson, who suggests stepping out of the IT role for 18 to 24 months as part of an active career plan with your boss or mentor. “Take job rotations in the lines of business,” Anderson says.  “If you can’t do that, then go out and see how the branch office works for 18 months, or become the financial IT liaison.”

SOURCE

Posted by Stevie on 09/03/08 •
Section Job Hunt
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Tuesday, September 02, 2008

No Americans For Alcatel-Lucent’s Top Spots

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Alcatel-Lucent Names New CEO And Chairman

By Dominique Vidalon
Additional reporting by Blaise Robinson and Cyril Altmeyer in Paris, Kate Holton in London; Editing by Greg Mahlich, Tim Hepher
Yahoo News
September 2, 2008

Alcatel-Lucent named its new leadership on Tuesday, handing the task of turning round the loss-making telecom’s equipment group to former British Telecom chief executive and industry veteran Ben Verwaayen.

The appointment of Verwaayen as chief executive, coupled with the hiring of French business grandee Philippe Camus as non-executive chairman, comes a month after investors forced the current managers out following a series of profit warnings.

The world’s biggest provider of fixed-line telecoms networks, which has been losing market share amid a tough market and fierce competition from key rivals such as Ericsson , has seen its market value drop more than 60 percent in the 21 months since Alcatel and Lucent merged.

The company said Camus, 60, a senior partner at French media group LARGARDERE, would replace Serge Tchuruk as of October 1, while Verwaayen, 56, would take over as chief executive replacing Patricia Russo.

Camus will keep his position at Lagardere, the company said.

Investors have been pushing hard for many months to GET RID OF RUSSO and Tchuruk and the stock has regained 30 percent since their departures were announced. But it remains 60 percent below its December 2006 level.

By 6:32 a.m. EDT the shares were down 1.9 percent at 4.225 euros, off an earlier low of 4.06 euros and giving the company a market capitalization of around 10 billion euros ($14.5 billion), as some investors pocketed their profits.

“The appointment comes quicker than the market had expected. The stock has recently been rising on hopes of a new management team capable of a turnaround. Now that the announcement has been made, there is no more (price) catalyst” one trader said.

“The board reacted swiftly. They found a CEO who has a good international experience and in the telecoms sector,” said Exane BNP Paribas analyst Alexander Peterc.

“Camus will be a truly non-executive chairman, so conflicts seen in the past are more unlikely to repeat themselves,” he added.

Camus, a French national and now a U.S. resident as a partner at New York investment firm Evercore Partners (EVR.N), is best known as an architect and founding co-chief executive of European aerospace group EADS, serving between 2002 and 2005. He is co-managing partner of French media group Lagardere, a major shareholder in EADS.

PROBLEMS

The complexity of the controversial transatlantic merger deal, a clash of corporate cultures and dire market conditions were partly to blame for Alcatel-Lucent’s woes, analysts have said.

Alcatel-Lucent also took too long to select its combined technology portfolio, SPOOKING CUSTOMERS, while management, which LOST KEY PEOPLE after the merger, struggled to remain focused, they say.

Verwaayen, a Dutch national, has extensive experience in the telecoms industry and the problems at Alcatel-Lucent will be familiar to him.

“I’m truly delighted to become the CEO of Alcatel-Lucent, leading a company with vast assets and great talents, while recognizing the difficulties and challenges ahead,” Verwaayen said in a statement.

“I am committed to building significant and sustainable value for our shareholders, customers and employees,” he added.

During a brief conference call Verwaayen gave no clues on future strategy other than to say that one of the industry’s problems was that “there are too many platforms,.” He also said JOB CUTS were ”NEVER A GOAL in itself.”

His predecessor Russo had promised shareholders she would learn to speak French, but she did not have time to master the language.

Verwaayen’s office will be in the company’s headquarters in Paris. Asked about his French, he said he spoke well enough to buy bread when holidaying in Provence, where he has a house.

While Russo will leave with a pay-off of up to SIX MILLION EUROS, Verwaayen will have no golden parachute.

He will receive a fixed remuneration of 1.2 million euros plus a targeted bonus of 1.8 million euros, options and free shares tied to to performance criteria, documents available on Alcatel-Lucent Web site showed.

Verwaayen joined BT in 2002 as the former British fixed line monopoly emerged from a massive restructuring process and deep cost cuts.

During his time he helped avoid a break-up of the group at the hands of regulators and then spearheaded the drive into networked IT services and broadband which helped to double the group’s share price between 2004 and 2007.

Prior to that he spent four years at Lucent Technologies and before that he was at Dutch telecoms operator KPN when it was still both a post and telecoms group. He also worked at ITT, a predecessor of Alcatel.

SOURCE

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The End Of The Pat Russo Chapter

By Ed Gubbins
Telephony Online
September 3, 2008

There’s been a fair amount of ink already spilled about Alcatel-Lucent’s new CEO, Ben Verwaayen. And I would add to that din the still-notable point that his background as the CEO of a major incumbent carrier, BT, gives the megavendor a unique claim to understand its customers’ concerns.

Mark Sue, analyst with RBC Capital Markets, said the leadership change “should help stabilize the beleaguered company,” but that “the situation still remains challenged ... a full recovery is not underway anytime soon.”

Whatever reform Verwaayen brings is likely to be aided with an axe - a sad prospect for Lucent veterans in particular, who have been living with one round of layoffs after another for as long as I can remember.

Less talked about is where this change leaves the legacy of Pat Russo and the chapter of the company’s story under her watch. Whatever score the judges give her, she deserves high marks for the degree of difficulty in this routine. Russo took Lucent and Alcatel-Lucent through their most difficult years. And she had the Herculean task of melding Alcatel and Lucent together. (The hyphen only did some of the work).

“I think [Russo] deserves credit for even agreeing to take this merger on,” said Lisa Pierce, vice president of Forrester Research. “Most mergers fail to deliver the synergies they promise. From a deep, deep cultural perspective, this particular merger faced significantly greater obstacles.”

But the truth is that Lucent was plagued by plenty of culture clashes and internal conflicts long before Alcatel came to dinner. Before the megamerger, Lucent made some 40 acquisitions in just a handful of years and wasn’t adept at quickly assimilating them.

Whatever Russo’s efforts and accomplishments, she was well rewarded for them, having been repeatedly cited as one example of the gross disparities between executive pay and corporate performance. And so it’s no surprise that she made plenty of enemies among Lucent’s retirees, who saw their benefits cut as her bonuses grew.

You could say Russo had an easy act to follow, replacing former CEO Rich McGinn, who was widely derided for trying to change the company too drastically too fast, tripping along the way (and provoking legal troubles that were, sadly, not unusual among Lucent’s peers in that era).

In 2004, two years into Russo’s reign, author Lisa Endlich (who literally wrote the book on Lucent) told me, “[Russo] has very realistic visions of what Lucent can achieve. She’s extremely well-matched to the times. She’s made the changes that [McGinn] didn’t get around to making. Lucent will probably evolve to be more like McGinn’s vision under her.”

It’s now up to Verwaayen to make the changes that Russo couldn’t.

Posted by Stevie on 09/02/08 •
Section General Reading
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